Enhancing Approval Workflows in Power Apps

The Challenge: High-Risk Interaction

Users frequently interacted with critical "fatal choice" buttons without a safety net. Meaning, they would reject or approve in one click. The best practice for these fatal choice buttons is to confirm with the user that the click wasn't an accident.

Accidental clicks led to submissions with incorrect data or not ready for approval / rejection, causing data errors and broken business processes.

The Solution: Dynamic Modal Component

I developed a centralized, reusable modal component that used variable data and customized properties to allow the modal to be used one time on the app with data passed from the initial button clicks.

For reusability: I defined custom input properties for Title, Header, Body, Buttons Text, as well as Button events.

Outcomes

• Reduced Errors: Fatal errors decreased significantly as the modal forced a deliberate second click.

• Responsive Design: The modal is responsive in layout and will always center and cover the interface, requiring the user to take necessary action.

• Faster Development: Building the modal once as a component saved hours of duplicate work across multiple screens.

• Consistency: Every high-risk action now follows an identical UI pattern, building user trust and familiarity.