In my sector, we manage a limited pool of software licenses, and historically the process for checking whether people still needed their license was messy, inconsistent, and very manual. My team gets pinged constantly for updates, use‑case info, and “who still needs what,” and there was no centralized place for any of it. So I built a system that solves all of that — and it ended up being a lot more instructional‑design‑aligned than I expected. I created a dedicated SharePoin

Driven by a massive cloud migration strategy, I designed and developed a data dashboard to track the adoption of a cutting-edge InfoPath-to-Power Apps conversion tool. By monitoring software license utilization and user engagement, this dashboard turned a complex SharePoint modernization effort into a measurable and visible success.

Overview The team manages 50–100 specialized technical tools used across multiple teams. Each tool repair request requires a four step approval process, and requests often remain active for several years before approvals are complete. The legacy system was built on InfoPath from with 5 form views, SharePoint 2010 impersonation workflow and 2013 workflows. Item level permission breaking, creating a fragile environment that was difficult to maintain. The Form for the Process at

Overview The company's legacy training request process relied on outdated InfoPath Forms, 2010 Impersonation Workflow steps, and 2013 custom workflows. With Microsoft retiring InfoPath, 2010 Workflows, and 2013 custom workflows with SharePoint Designer, the team needed a modern, automated solution to reduced administrative work. The Problem The existing process had several challenges: Requests submitted through outdated forms and emails No centralized tracking or visibility i