Web Designer & Developer

You talk to the stakeholders, gather the requirements, and dive straight into the fun part: building. For me, the goal is always clear—make the process as human-free as possible, to reduce errors. I build systems that think, route, and automate so people can stop doing robot work and focus on human thinking. But once the main automation engine is working, you hit a different wall. You enter the "Admin Phase." Personally, I love this part of the project, where you get to make

Overview The company's legacy training request process relied on outdated InfoPath Forms, 2010 Impersonation Workflow steps, and 2013 custom workflows. With Microsoft retiring InfoPath, 2010 Workflows, and 2013 custom workflows with SharePoint Designer, the team needed a modern, automated solution to reduced administrative work. The Problem The existing process had several challenges: Requests submitted through outdated forms and emails No centralized tracking or visibility i